After seven (!) seminars at the Turkish Riviera and the Aegean during the last seasons we now have organized our English seminar "Managing Hotel Reviews" at the Bosporus. With hotel managers from across the country (most of them flew in from the south) we had a lively discussion around hotel reviews.
One question was particular of interest: What are the rules for writing reviews on TripAdvisor and HolidayCheck? We made the experience that a closer look into the policies of the online portals is worth the effort: What's allowed, what's not? Did you know, for example, that for posting one's review on HolidayCheck a guest has to stay for at least one night in your hotel, but on TripAdvisor a stay is not necessary?